Privacy Policy

Zoocommerce (“we,” “us,” or “the Service”) provides e-commerce management and automation tools to online merchants. This Privacy Policy describes how personal information is collected, used, and shared when you use the Service.

Information We Collect

When you create an account or connect your store, we may collect the following types of information:

• Account information — name, email address, and other details you provide during registration.
• Store and transaction data — product, order, and customer data from your connected e-commerce platform, limited to what is necessary to provide the Service.
• Usage data — IP address, browser type, device information, referring pages, and interaction logs collected automatically through cookies, log files, and similar technologies.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service;
• Process transactions and send related communications;
• Improve, personalize, and optimize the Service;
• Communicate with you about updates, promotions, and support inquiries;
• Detect, prevent, and address fraud or technical issues;
• Comply with legal obligations and enforce our terms.

Sharing of Information

We do not sell your personal information. We may share information with trusted third-party service providers who assist us in operating the Service (e.g., hosting, analytics, payment processing), subject to confidentiality obligations. We may also disclose information when required by law, subpoena, or other legal process, or to protect our rights and safety.

Cookies and Tracking Technologies

We use cookies and similar technologies to maintain sessions, remember preferences, and understand how you interact with the Service. You can control cookie preferences through your browser settings. For more information about cookies, visit allaboutcookies.org.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described above or to comply with applicable legal requirements.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, update, or delete the personal information we hold about you. European residents have additional rights under the GDPR, including the right to data portability and the right to restrict processing. To exercise any of these rights, please contact us using the details below.

Please note that your information may be transferred to and processed in countries outside your region, including Canada and the United States.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We encourage you to review this page periodically.